PENPERGWM HOME CARE

 Independence With Care and Companionship In Your Own Home:


Penpergwm Home Care has provided care at home since 1997. We offer a choice of high quality services to promote independence, allowing clients to continue living in the comfort of their own home with the knowledge that they are being supported in any way they might need.

 

Our comprehensive and flexible home care service is tailored to suit the specific needs of the client and each package is continually reviewed to ensure that you receive the best possible service. It is our aim to help you to maintain a normal life with minimal disruption by providing a comforting and reassuring service.

 

Our Care Support Services


Our Care Support workers can also provide assistance with

    • Getting up and going to bed
    • personal care including washing, bathing, showering and getting dressed
    • meal preparation
    • medication prompts & safety calls
    • housekeeping and laundry
    • shopping, collecting prescriptions and pension etc
    • social interaction including outings

Whether you require short term, long term, convalescent, respite or holiday care we are here to help. We also offer an overnight sitting / sleeping service.


Hours of care can be flexible; we can cater for most needs, from just one hour per week to 24 hour care for those with increased dependency.

 

What You Can Expect


            At Penpergwm Home Care our aims:

    • Respect for your dignity & privacy at all times
    • Encouragement to retain your independence
    • To provide carers of the highest calibre
    • To offer a flexible service, tailor made to the individuals needs
    • respect the client's core values regarding religion, culture, race or ethnic origin, sexuality, political affiliation, marital status, disability or impairment


Our Staff



We recognise that our service is one where trust is essential, and all our staff are personally interviewed and fully vetted in accordance with the Home Care Agency (Wales) Regulations 2004, prior to employment.

                                           

Our staff are attentive, reliable and fully insured and receive the comprehensive training programme at our in-house training center.


Our charges are reasonable and competitive; there is no additional charge for evenings or weekend visits, however Christmas Day, Boxing Day and New Year's Day care is charged at an increased rate.





Our Carer David giving Bill some fresh air



Our Clients Views:

"I should like to say how satisfied I was recently to have care and attention from the Penpergwm Homecare team.  Their visits enabled me to leave hospital and return home.  Their support, assistance and cheerfulness was invaluable." 

Jenny of Crickhowell.


"We are so delighted with the standard of service we get from Penpergwm HomeCare. The agency is by far the most professional we have dealt with in the past four years. The carers are professional and caring. Everything is being handled in a thorough matter. Father is delighted with his new "friends" and we are thrilled to see the change in his happiness. Thank you very much indeed."


"My Carer is very helpful and understanding and a friendly person to have in the house, I do appreciate her help."


"I am very satisfied with my Carer. She provides me with all the help I need at the moment. I hope I shall be able to increase it if I need in the future."


Careful management of Care Plans and record-keeping ensures the very best service for our clients.